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Friday, January 18, 2019
Riaz Hospital Mirpur Azad Kashmir

Complaints Policy

  • You have the right to complain about any aspect of hospital service, to have the complaint investigated, and to be informed of the outcome as soon as possible.
  • Riaz Hospital has detailed complaint procedures in place and should publicise these prominently throughout the hospital, together with the name and telephone number of the hospital`s designated Complaints Officer.
  • You have the right, where your complaint is not resolved to your satisfaction, to have the matter referred to the hospital`s Executive Director.